FAQ

What are the delivery charges for online ordering?

The delivery charges are following the Poslaju courier rate charges according to the weight of the final package.

Which payment methods are accepted in online shopping?

Currently we accept online bank transfer payments via Billplz & credit card/debit card payment via Paypal

How long will the delivery take to reach me?

Your order will be processed and sent out within 3 – 5 business days once payment is received in our account.

Is my data protected when shopping on your website?

Yes your data is protected under Personal Data Protection Act (PDPA). Any information provided will solely be used for the purpose of completing your purchase transaction on Synergy Formula Asia’s website.

Will I receive an invoice for my order?

Yes we issue invoice for every confirmed purchase transactions.

Do you provide documentation for the products that I order?

We only provide documentation for orders above 5kg. You can request for relevant documentation by stating your order number and email to info@synergyformulaasia.com

Do you provide wholesale purchase pricing?

We provide wholesale purchase pricing for large quantities. Please write to info@synergyformulaasia.com for further enquiries. Only genuine enquiries please.